I was also charged for the service which I never activated; moreover, it was not deactivated any sooner. I tried to call Vodafone customer care number but, I do not know why on earth I never reach a real and live individual. Every time I called, finally I reached a point where I was supposed to follow the instructions to deactivate caller tone. I was already frustrated enough so I decided to do as I was instructed by the drab dead Vodaf*** (Vodafone) voice machine. After successfully following the instructions Vodafone customer care service assured that the service will be deactivated within few hours. But again it was when my account was again charged or deducted for the same F Vodafone service I came to know that it was not deactivated. I tried my best to reach a real person but was annoyed every time.
But finally I got rid of the service by trying to deactivate it four times through same monotonous useless procedure and also once sending an SMS to some number. After this I decided to give away the Vodafone SIM card to any one of my family members and switch to a better mobile phone service provider than Vodafone.
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