Wednesday, February 2, 2011
Sunday, January 30, 2011
Airtel Sucks New Airtel Scam- No Toll Free No Jhol Free
I am an Airtel customer but I have decided to switch to some other mobile network service providing company. It was when my friend explained me that Airtel has adopted a new way to harass its customers who are already pissed off due to some issue. After hearing to what he said I was eager to know whether the tale is a fact.
It is said that calling Airtel and trying to speak to their Customer Support executive is no more a toll free facility. I turned my Airtel prepaid account to zero and called the so called Toll Free Airtel Customer Care number. Initially, I reached the Customer Care but I had to spend time in listening to their unwanted and highly irritating advertisement speech. But when it is time to speak to the real life customer care representative, again a dead and drab voice machine speaks "Your account balance is too low to proceed with this call". WTF.
All this hassle just to hear this daunting sentence from a dead voice machine is definitely worth the value you pay for obtaining the services. In what sense it is a toll free number, when it requires the mobile network account balance to be stuffed with funds. I also discussed the matter with most of my friends who are using Airtel and most of them were frustrated. I came across numerous such goofs of Airtel which will be discussed in later posts. But for now be aware of this Airtel loots.